Every patient has a different approach to their illness and how to live their life despite requiring medical treatment. We empower our patients and want them to be able to choose the treatment that best fits their lifestyle. For this reason, Diaverum has developed a self-decision-making guide to enable patients to make an informed choice based on broad information about treatment alternatives and modalities, such as haemodialysis, peritoneal dialysis, selfcare and home care. Going through this process with their nephrologist is truly empowering for a patient. Read more here.
Another way to empower renal patients is to help them understand their disease and life situation better. The Diaverum education programme increases patients’ understanding of their situation and how they can take an active role in deciding how to live their life with CKD. The programme, unique in the market, comprises eight learning modules, a patient handbook, an e-learning tool and a multi-channel tool box – all designed to empower patients to live a fulfilling life.
Giving the patient a voice
Diaverum aims to provide the best renal care possible. That is why we encourage our patients to give feedback across our entire chain of services. Valuing the patient’s voice is key to getting a better understanding of their priorities and concerns. Our yearly survey, in partnership with the Integrated Care University, is asking all patients to share their thoughts and experiences. The survey is short and precise, yet covers the topics most important to our patients, including trust, involvement, understanding the treatment (nutrition and diet), waiting time, and care improvement.
Diaverum has developed an intuitive patient app to empower patients to take an active role in their health and treatment. The d.CARE APP was launched in 2014 and, currently thousands of patients are registered to use the application, in the UK, Spain and Kazakhstan, with others joining. d.CARE APP gives patients constant access to their medical data and facilitates the treatment planning for the doctor and patient.
The tool also includes non-medical features for improved user experience. Patients are, for example, asked how they are feeling at the same time each day. They can rate their general condition, add notes as to why, and cross-check these daily states of body and mind against their medical data of the previous months. The d.CARE APP is, in the meanwhile, being improved with new features, such as medication alerts, improved functionalities for patients on home treatment-modalities, nutritional advice, amongst others.