Every patient has a different approach to their illness and how to live their life despite requiring medical treatment. We empower our patients and want them to be able to choose the treatment that best fits their lifestyle. For this reason, Diaverum has designed a self-decision-making guide to enable patients to make an informed choice based on broad information about treatment alternatives and modalities such as haemodialysis, peritoneal dialysis, selfcare and home care. Going through this process with their nephrologist is truly empowering for a patient. Read more here
Another way to empower renal patients is help them understand their disease better. The Diaverum education programmeincreases patien´s understanding of their situation and how they can take an active role in deciding how to live their life with CKD. The programme, unique in the market, comprises eight learning modules, a patient handbook, an e-learning tool and a multi-channel tool box – all of these designed to empower patients to live a more normal life. Read more here
Giving the patient a voice
Diaverum aims to provide the best renal care possible. That is why we encourage our patients to give feedback across our entire service. Valuing the patient’s voice is key to getting a better understanding of their priorities and concerns. Our quarterly survey, in partnership with the patient feedback service IWantGreatCare, is asking all patients to share their thoughts and experiences. The survey is short and precise, yet covers the six topics most important to our patients: trust, involvement, understanding the treatment (diet), waiting time, care improvement and recommending the clinic.
Diaverum has developed an intuitive patient app to empower patients to take an active role in their health. The d.CARE APP was piloted in Australia in 2014 and, currently thousands of Patients are registered to use the application, in the UK, Spain and Kazakhstan, with others joining soon. d.CARE APP gives patients 24-hour access to their medical data. The tool also includes non-medical features to increase user experience. Patients are, for example, asked how they are feeling at the same time each day. They can rate their general condition, add notes as to why, and cross-check these daily states against their medical data of the previous months. The d.CARE App is, in the meanwhile, being improved with new features, such as medication alerts, improved functionalities for Patients on Home treatment-modalities, nutritional advise, amongst others. Read more here